I Found the Perfect Reading Glasses Online (But the Service Is Terrible!)

Stop Squinting! A Brutally Honest Review of Trend Retro Reading Glasses Online

Let's be honest: finding good reading glasses online can be a real hassle. I had been putting up with my old pair for far too long. They were clunky, pinched my nose, and frankly, made me look like I was stuck in an 1980s accounting office.

I was tired of dealing with eye strain every time I checked my phone or worked on my computer. I needed an upgrade—something stylish and modern that actually worked without costing a fortune. My main issues were:

• My eyes felt sore after just a couple of hours in front of a screen.
• My current frames kept sliding down my nose.
• I wanted a sleek metal frame instead of bulky plastic.

The Search for a Solution

I searched high and low. You know how it goes: scrolling through endless pages of frames that all look identical. I was hunting for something specific: thin, metal, and equipped with that essential blue light filtering feature. I needed glasses that felt barely there but looked sharp.

I quickly learned that buying reading glasses online means paying close attention to materials. Cheap frames tend to break easily. After comparing dozens of styles and prices, I was after that ideal blend of retro style and modern functionality.

Verdict: Always check the product weight. Heavy frames can lead to headaches.

Discovery: Finding the Trend Retro Frames

Then I stumbled upon them: the Trend Retro Metal Anti Blue Light Ultralight Optical Reading Glasses. They had everything I was looking for. Ultralight design? Check. Blue light blocking? Check. Cool retro style? Absolutely.

I found these frames sold by a retailer called Mozaer Eyewear. The photos looked fantastic, and the price seemed reasonable. I was genuinely excited to finally get a pair of comfortable, good-looking reading glasses.

The Nightmare Ordering Experience

Now, let's get to the serious part. I have to be completely upfront here. The glasses themselves are fantastic (more on that shortly), but the process of actually receiving them was a total letdown. You should know this before you place an order.

When I checked out, I noticed an option for "next day delivery." Since I needed the glasses quickly, I paid the extra $19.95 shipping fee. I thought, "Perfect! They'll arrive tomorrow."

Step 1: The Site Misled Me. Hours after paying for next-day shipping, I received an email stating my order was "in process" and would take three business days. Three days is definitely not "next day."

Step 2: The Automation Trap. I tried calling to get my $19.95 shipping fee refunded. The toll-free number connected me to an automated system. I attempted the "live chat," but that was also just a bot. No real person ever responded. I sent six emails asking for my money back since they didn't deliver the service I paid for. Total silence.

Step 3: The Fake Solution. I finally discovered a workaround. I called the toll-free line and selected the option to "place a new order." That did the trick—I reached an actual person. I explained the situation, she put me on hold, and then said, "I'll submit your request to the billing department." After she hung up, I never heard back, and I never received the refund.

Step 4: The Shipping Timeline. To give you a clear picture of how disappointing it was, here's the actual timeline:

• February 18: Order placed with next-day shipping paid.
• February 20: Shipping label created (but the package wasn't shipped).
• February 21: UPS finally received the package.
• February 24: Item delivered.

That's six days, not one. If you decide to order these, DO NOT PAY FOR EXPEDITED SHIPPING. Just choose the cheapest option and be prepared to wait. The company’s customer service is practically non-existent, designed to frustrate you until you give up.

Action Step: If you buy from them, understand that you're purchasing the product, not the service. Assume shipping will take about a week, no matter what you pay.

The Product Review: Were the Glasses Worth the Headache?

Yes. Absolutely. The moment I took the Trend Retro frames out of the box, I was delighted. They are exactly what I wanted. They feel high-quality yet incredibly lightweight. The metal frame design is stylish and professional.

The best feature is the blue light filtering. I spend hours in front of screens for work and blogging. With my old glasses, my eyes felt exhausted by mid-afternoon. With these new lenses, that strain has mostly disappeared. I can work longer and feel much more comfortable.

They fit perfectly, stay in place on my nose, and don't look cheap at all—which is often a risk when buying reading glasses online. Judging solely by the physical product, these glasses are a game-changer. I'm completely in love with the glasses themselves.

Verdict: The product is high quality and comfortable. It genuinely solves the problem of eye strain from screens.

Trend Retro Glasses: Pros & Cons

Here's a quick summary of why I adore the frames and why the ordering process was so frustrating.

Pros (The Glasses)	Cons (The Company/Service)
Ultralight metal frame—feels almost weightless.	Shipping is slow and unpredictable.
Anti-Blue Light lenses significantly reduce eye strain.	The company charges for next-day delivery but doesn't deliver it.
Stylish retro design that looks professional.	Customer service is fully automated (phone and chat bots).
Excellent value for the physical quality.	Getting a refund for undelivered services is impossible.

Final Verdict: Should You Buy Them?

This is a tough call. I can't imagine life without these glasses now. They are hands down the best reading glasses I've ever owned. I feel great wearing them, and my eyes are grateful every day.

However, the company's business practices are awful. They are terrible at customer service, ignore their clients, and overcharge for shipping. If you encounter any issues, you'll receive no assistance. Everything is automated, seemingly designed to make you give up out of sheer frustration.

So, here's my final piece of honest advice:

• If you need a reliable company with good service: Look elsewhere.
• If you absolutely love the look of these specific Trend Retro frames and are willing to accept long shipping delays and zero customer support for the perfect glasses: Go ahead and buy them, but only choose the cheapest shipping option.

I'm thrilled with the product, but I'm furious with the company. You've been warned!