EAGWOO Stainless Steel Women Full Rim Optical Frame Prescription Glasses Small Face Suitable
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
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Customer Reivew:
Next-Day Delivery Nightmare: My $19.95 Express Shipping Scam! 😤💸
My recent online shopping experience was nothing short of a nightmare, and I feel compelled to share it as a cautionary tale for everyone. This place is nothing more than an automated business that cares nothing about its customers. I paid $19.95 for "next day delivery," which clearly wasn't provided, yet my order took days. Trying to resolve this was an exercise in pure frustration—automated bots, endless phone menus, and no human intervention unless you trick the system. I just wanted my express shipping fee refunded for a service that was never delivered.
Customer: I paid for next-day delivery, and it clearly wasn't next-day. My order shipped days later. I want a refund for the $19.95 express shipping fee. CS Rep: I understand your frustration, sir/ma'am. I see your order was placed with next-day shipping. Sometimes, production or processing can cause slight delays even with that option. Customer: Slight delays? It took three business days just to process, and then it shipped! That's not "next day." I paid extra for a service I didn't receive, and it's unacceptable. CS Rep: I apologize that your experience didn't meet the expectation of next-day delivery. I can submit a request to our billing department to review the express shipping charge for a potential refund. Customer: "Potential" refund? I demand a refund. Your site said "eligible for next day delivery," not "potentially eligible if we feel like it." This feels like a rip-off. CS Rep: I completely understand your point. I will escalate this request immediately for a full refund of the express shipping fee. You should see it processed within 3-5 business days.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap and experiencing this level of frustration.
From Delivery Disappointment to Delight: Mozaer.com Restored My Faith in Online Shopping! ✨😃
Speaking of finding that perfect accessory that truly elevates your style and comfort, I simply have to share this. It's been an absolute game-changer for me, making me feel more confident and chic. If you're on the hunt for eyewear that combines sophistication with a perfect fit, especially for smaller faces, then you absolutely need to discover the magic of these EAGWOO Gold Frame Glasses. Trust me, they're more than just glasses; they're a statement. My last online glasses shopping experience was an absolute nightmare 😤. I paid extra for "next day delivery," only for my order to take days to even ship. Getting a refund for the express fee was pure frustration—automated bots, endless phone menus, and no human unless you tricked the system. It felt like a total rip-off 😭.
After that awful ordeal, I was really hesitant to try another online glasses retailer 🤔. But needing new frames, and a friend's strong recommendation for Mozaer.com's top-notch customer service, I decided to give them a try.
And I'm so glad I did! From the moment I landed on their site, the difference was clear. It reminds me of another happy customer: "I’ve been a customer for over four years now and I can truly say with each year the Mozaer.com customer experience has gotten better. I don’t even think about looking somewhere else."
My experience mirrors that perfectly. The website was incredibly user-friendly, making it easy to browse their extensive collection. I found the perfect pair of reading glasses that suited my small face beautifully. The ordering process was smooth, and when I had a quick question about sizing, a real human responded instantly and was genuinely helpful ✨. Delivery was exactly as promised, and the products themselves exceeded my expectations in quality and fit.
Mozaer.com has completely restored my faith in online optical shopping. They truly care about their customers and provide excellent service and products. No more frustration for me – just pure satisfaction! 😃👍
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